"They guard our borders with bravery—it's time we guard their rights with justice."
India rests easy because our brave hearts never do. Soldiers
and veterans dedicate their lives to protecting our nation, but off the
battlefield, they face another fight—against insurance complications, sudden
policy lapses, and rejected claims that threaten their families' future.
At Bima Seva Kendra (BSK), we believe our real duty begins
where theirs ends.
The Battle They Never Trained For
In uniform, our soldiers are trained for war. Out of it,
they often find themselves unprepared for:
- Delay in claim process
- Claim rejection-related issues
- Mis-selling of insurance policy
- Poor
communication and inaction during emergencies
- Lapsed insurance policy without proper
notification
While defence personnel have access to government-sponsored
health plans like TRICARE, many choose private health insurance to
supplement their coverage. However, these additional policies often come with
fine print that is either unclear or not disclosed upfront, leading to
complications when it matters most.
What happens when a critical illness claim is denied despite
years of payment? Or when a family learns too late that the policy had lapsed?
That’s where BSK steps in—to fight the battles our
soldiers shouldn’t have to.
Bima Seva Kendra: Upholding Justice for Our Heroes
We are not just an insurance support team. BSK is a
dedicated insurance grievance redressal organisation that ensures servicemen,
ex-servicemen, and their families get what is legally and ethically theirs.
Our key services include:
- Support
with claim rejection services
- Legal
help in cases involving the mis-selling of insurance policy
- Expert
action on reinstating lapsed insurance policy
- Handling
misconduct complaint about insurance company
- Full
legal representation before the Ombudsman and Consumer courts
We offer honest advice, transparent processes, and always
maintain complete confidentiality.
Case Study: A Salute Through Service
Name: Subedar Prakash Singh (Retd.)
Age: 62
Issue: Denied claim under critical illness rider, despite regular
premium payments
Situation: Subedar Singh, although covered under TRICARE, had wisely
taken a private policy for broader health protection. Two years
post-retirement, a heart condition led him to file a ₹12 lakh claim. It was
rejected due to a vague “non-disclosure” clause—a classic case of mis-selling of insurance policy.
BSK’s Intervention:
Our experts reviewed the rejection, found no valid basis, and lodged a formal complaint about insurance company. We represented him before
the Insurance Ombudsman and pushed for justice.
Outcome: Subedar Singh received his rightful claim
with interest, restoring both his financial security and faith in the system.
Why BSK Is Different
In a space riddled with delay in claim process and silence in response to
claim rejection-relatedissues, Bima Seva Kendra rises above the rest. What
sets us apart is not just our expertise but our approach.
We don't treat you like a policy number—we treat you like
family.
Every serviceman’s case is handled by:
- Subject Matter Experts who act fast, with efficiency,
know-how, honesty and empathy
- Claim
advisors who understand the tactics behind claim rejection services
- Legal
professionals who specialise in insurance law
We don't make false promises. We don’t charge hidden fees.
We serve those who have already served the nation with honour.
To those who protected, allow us to protect you.
If you or your family is dealing with claim rejection-related issues, Delay in claim process,
or mis-selling of insurance policy, know this:
You served the nation. Now let BSK serve you.
Jai Hind.
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